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SHOP POLICIES

The Basics

 

Arrive on time well rested, hydrated, and fed. We ask that customers be clean and not sunburnt or have a spray tan. If you are sick please do not come get us sick. We cannot tattoo an area that has any sort of open wound.

 

Minimum Charge Policy

 

Our shop minimum covers the time and expense of a sanitary set up and clean up of the equipment and procedure area as well as single-use supplies necessary to provide a clean and safe tattoo applied by an experienced professional.  Our minimum is the absolute lowest amount we will charge for any tattoo.  This applies per person getting tattooed, per session.  If you are getting a tattoo of one tiny dot, the cost will be the minimum.  If you and a friend are getting matching tiny dot tattoos, the cost for each of you will be the minimum.  If you want multiple tiny tattoos on your body at the same tattoo session, you will be charged a flat rate or hourly (so if you want multiple tiny tattoos, it is more cost-effective for you to get more than one at a time).  Please note that any tattoo that takes more than 30 minutes will automatically cost more than the minimum.

Cancellation Policy

 

All appointments require a minimum of 48 hours' notice for cancellation.  If canceled with over 48 hours' notice, your deposit may be applied to a future appointment.  DEPOSITS ARE NON-REFUNDABLE.

Reschedule Policy

All appointments require at least 48 hours' notice to reschedule.  If at least 48 hours' notice is given, your deposit may be applied to your new appointment.  If an appointment is rescheduled more than once, your deposit will be forfeited.

Late Policy

 

Please let us know if you are running late for an appointment.  If you are 30 minutes or more late for an appointment without advance notice, you may forfeit your deposit, lose your appointment and be required to reschedule and leave a new deposit.

Deposit Policy

 

DEPOSITS ARE NON-REFUNDABLE. Deposits will be applied towards the final cost of your tattoo at your final session unless your deposit is forfeited. Deposits are forfeited if you no-show for an appointment, cancel with less than 48 hours advance notice, reschedule more than once, arrive for an appointment more than 30 minutes late, arrive for an appointment without proper ID or arrive intoxicated or otherwise unable to be tattooed, request excessive or last minute changes to the design or concept, do not complete your tattoo within two years, or decide not to get tattooed at all. If you forfeit a deposit, you may be required to leave a new deposit before booking any new appointment(s). Deposits may not be transferred to another person or for use with a different tattooer.

Artwork Policy 

 

We will not email, text, or preview a custom design for your review until your scheduled appointment.  Any revisions that stay within the idea discussed at the consultation can be made on the day of your appointment.  If you change your idea, placement, concept, etc, and major or excessive revisions are required, your deposit will be forfeited and your appointment will need to be rescheduled and a new deposit may be required.

 

Touch Up Policy 

 

Courtesy touch-ups are at the discretion of the tattoo artist.  Necessary touch-ups related to the technical application and healing of a tattoo are free if done within 6 months of the tattoo and by the original artist who did the tattoo (unless the tattoo is on a non-guaranteed body part, see below).  Touch-ups cannot be done until the tattoo is fully healed.  Touch-ups due to client failure or negligence to follow our aftercare procedures are not free and will be charged the same rate as a new tattoo.  Changes to the original agreed-upon tattoo are not considered a touch-up and will be charged as a new tattoo.  HEALING RESULTS OF TATTOOS ON THE HEAD, FACE, GENITALS, FEET, OR HANDS (INCLUDING FINGERS) CAN NOT BE GUARANTEED AND MAY NOT BE ELIGIBLE FOR FREE TOUCH-UPS.  If your tattoo is on a non-guaranteed body part it will probably need multiple touch-ups and may be charged as a new tattoo each time.  

 

Refund Policy

 

NO REFUNDS for any reason.  In the unlikely event of a mistake, it is the duty of the artist to fix it for free. There is always something we can do.  Please contact the studio as soon as possible to allow us to find the best & quickest solution.

 

Guest Policy 

 

You may bring only one guest with you to accompany you while you get tattooed.  Your guest must be over the age of 18.  Out of respect for the other clients getting tattooed who need to relax as well as the artists who need to focus on their tattooing work, any excess guests or disruptive guests will be asked to leave.  Children or minors are not permitted in the tattooing area at any time.  Be aware that tattoo shops are intended for adults only and even an accompanied minor in the lobby area may see some nudity or hear adult language.

 

Pets Policy & Service Animals

 

The health department prohibits any animal or pet in the tattooing area.  Service animals are permitted in the lobby area and must not be left unattended at any time. 

ADA Service Animals Guidelines

ADA Service Animals Revised Requirements

Service Animals - Montana Administrative Rules

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